How to deal with clients, how to keep them happy and what to do when they’re not too happy.
It can be daunting to take a decision on whether to hire a freelancer or a website design agency when starting a website design or re-design project for your business. For most businesses and entrepreneurs, a website building project is a huge undertaking, demanding a momentous investment of both time and money. So, before you […]
As the creative type, you enjoy what you do. But wouldn’t you like to showcase your talent and art to the world? In order to do this, you’ll need to develop a strong fan base. However, developing and interacting with your fan base can be difficult, and you may not know where to start. As […]
A web design agency can help someone design and maintain a website optimized for search, and filled with engaging content. Partnering with an agency can help a brand owner maintain a competitive edge, differentiate themselves, and achieve their business goals. As a designer, establishing a good working relationship with your client is essential to making […]
Not everyone enjoys confrontation. I certainly don’t. Even if you’re fine with confrontation you ideally don’t want to confront your client about the number of revisions they’re making or the additional work they’re adding to the scope of the project. Excessive revisions and scope creep can sometimes cause a little friction. Revisions If you’re working […]
Speaking about contracts has been something I’ve avoided doing for a while, which is odd given that this is a website about the business side of the creative industry. It’s kinda an important subject isn’t it? A reader called Sarah got in touch with me about this recently asking; “One thing I have been thinking […]
We’ve all had it at some point. That wonderful client comes calling by with a project idea that is just perfect for you. You chat away for an hour or so, bouncing ideas off each other as a thousand amazing concepts start to take root in your head. Then comes the part where you talk […]
I’ll level with you here guys – one of the things I don’t do too well in this game is social media. I’ll hold my hands up here, I know it’s important to a business but with the best intentions in the world, I keep finding myself letting it slide. However, out of all the […]
In the design world, your relationship with clients is one of the easiest ways you could find to market yourself. No cost, no special effort, just making sure you treat the people who pay for your services more than walking work projects. This is common knowledge to some extent. But, as freelancers will note, sometimes […]
The one time a business needs a good graphic designer the most is when they’re first starting out. I’ve said many times before that you can have the best businesses in the world, but unless it looks professional you’re going to have a hard time convincing clients to trust you. I was speaking to a […]
Happy clients, seemingly sadistic clients and clueless clients. As a designer, you’ve no doubt seen them all, but what’s the best kind? Most of your contemporaries would agree it’s the client who agrees with you. There are things you can do to help yourself when you have such a diverse range of clients, so read […]
If there’s one thing that most successful businesses have in common, it’s the fact that they have a logo. Even if said logo is a just a company’s brand name, this image helps a company build brand recognition in numerous ways. Most entrepreneurs understand the power of a good logo before they decide to go […]
The right design concepts for your clients play a significant role in attracting customers to their business. A business can utilise marketing signs to reach their targeted audience. And signs can be incorporated into offices, billboards and even vehicles. But for a business owner choosing the right people to do your concept can be vital […]
When designing for a client, a designer or a graphic company, you need to understand entirely what the project requires. Clients hire professionals to translate their ideas but it is up to the designer to draw out the details from them by asking the right questions. Clear communication with the client is the key to […]
Apparel Design is probably one of the coolest things we get the chance to do as designers. It’s a very rare occurrence that a clients comes to you and wants a boring t-shirt design, More than likely they’ll give you a very rough idea and then tell you to make it “crazy” or “awesome“, which as a […]
Thinking back to when my family bought their very first PC I always remember the salesman blowing my dad away with the fact that this machine had over 40GB of space on the hard drive and that we would “never be able to fill it”. Today, my phone has 64GB and I’m still having to […]
The ‘portfolio meeting’ is become a rare occurrence in the lives of today’s designer, with more and more clients finding you through your online portfolio it’s more often the case now that by the time you’re having your initial meeting with a client they’re already well versed in your back catalouge. However there are still cases where a client […]
Your invoice is a lot more important than you think. It’s not just your method of getting paid, or a way to keep track of things for your taxes. An invoice is potentially your last contact with a client, it’s your last chance to impress them, your last chance to get them thinking. Your invoice […]
As a designer your portfolio is absolutely you’re most important asset. It doesn’t matter if you’re this generations Da Vinci in terms of you’re design skills if you can’t prove it. Likewise having a world renowned reputation as a Photoshop wizard will only get clients to your door, unless they can see the work you’ve done before […]